Operation Homefront is experiencing higher than normal requests for assistance. This may affect your wait time for a response from our staff. We understand there is a real sense of urgency behind every request and one of caseworkers will contact you as soon as possible. To help expedite your request for assistance, you can do the following:
Our emergency financial assistance grants are for documented needs. Do not complete the application process unless you are able to provide required documentation, can show that your financial resources are insufficient to meet current expenses, and that those expenses are already due or past due. OH is unable to provide financial assistance towards expenses that are not yet due or delinquent.
While it is Operation Homefront's wish to meet all assistance requests, requests from ineligible individuals cannot be considered and will delay our ability to assist other, eligible individuals.
Operation Homefront will consider applications for emergency assistance for/from individuals who meet the criteria for one of the three eligibility groups below. If you are unsure if you qualify for assistance or have questions about the application, please call 877-264-3968 (toll free). If you are not eligible for OH services, we can help you find other resources who may be better able to assist you with your needs.
Apply only if you fall within one of the following categories and can provide verifying documentation.
All Clients - Documents Required
Wounded, Ill, or Injured Criteria
Wounded, Ill, or Injured - Documents Required
A service member of rank E1-E6 and one of the following:
Deployed - Documents Required
NOTE: OH is only able to provide emergency food assistance and vision care assistance to individuals in the general eligibility group.
IMPORTANT MESSAGE FROM OPERATION HOMEFRONT:
Throughout 2016, we have experienced a dramatic increase in the number of applications and requests for assistance through our Emergency Assistance Program. While our limited staff of caseworkers has gone into overdrive to keep up with the increase, it is clear we are unable to process the influx of applications in a timely manner.
To give our staff time to address what is becoming a growing backlog, we will need to stop accepting applications for the month of August 2016 at midnight Central Time on August 8th.
To ensure we will be able to process applications quickly in the future, we will establish an application window that will run from the 1st through the 10th of each month. Our next application window will run from 1-10 September.